FAQ
How to book our Event?
Please call us or fill out our request a quote
What areas do you service?
The Pour provides services to Reno, Tahoe, Sparks and all of Washoe County. More areas coming soon.
Specialty Bar?
Yes, The Pour is very versatile. Welcome bar, Mimosa Bar, Bloody Mary bar, Hot Cocoa Bar, Cupcake & Lemonade station are just a few adorable ideas.
Is the Pour Bar Service fully insured?
Yes, we carry liquor liability, commercial auto liability and general liability insurance. We also staff certified bartenders and attendants.
Do you supply the alcohol?
No, we are a dry bar. We provide bartending accommodations and are licensed to pour. We are working on getting our Liquor license right now.
We can however work closely with you to create a perfect drink menu and ensure that you are only buying the type and amount of alcohol needed for your event. That way, you are only paying retail for the alcohol with no additional markups. We work hard to keep the process as easy and seamless as possible.
What is your payment and refund policy?
We are an independent business that operates on the passion to make your event amazing. We require $100 deposit to reserve your date. The remaining balance is due 30 days prior to your event.
Refunds are provided if you cancel 90 days or more prior to your event date 100%, 31-89 days prior to your event 25%.
Because our seasons book in advance, it's hard to fill late cancellations so, unfortunately, cancellations made less than 30 days prior to your event date will not be refunded.
Do you have a rainy day policy?
Unfortunately, due to our booking model, we are unable to accommodate make up/rain dates. We will work with your vendors to achieve the best back-up plan possible.
Who is responsible for making sure that the guests do not have too much to drink?
Our bartenders are trained in alcohol awareness by bars they have or are currently working in. However, the host of the event is ultimately responsible for all invited guests and their actions. The Pour reserves the right to refuse service to any guest(s) who seem to have had too much to drink, per our judgment.